Genie Connections – Child Safety & CSAE Policy
Last updated: 30 November 2025
Genie Connections is operated by Genie Dating App Ltd (“we”, “us”, “our”). We are an 18+ only dating app and we have a zero-tolerance policy to any form of child sexual abuse, exploitation, or endangerment.
This page describes our standards and practices on:
- Child Sexual Abuse and Exploitation (CSAE) – any behaviour that sexually exploits, abuses, grooms, or endangers a child; and
- Child Sexual Abuse Material (CSAM) – any visual, audio, or text content that depicts, or appears to depict, a minor in a sexualised or exploitative context.
1. Scope and age restrictions
- Genie Connections is strictly for adults aged 18 or over.
- Users must not create accounts on behalf of minors or allow minors to use their accounts.
- Any attempt to involve minors in romantic or sexual conversations or content is forbidden.
2. Prohibited conduct
The following behaviour is strictly prohibited on Genie Connections:
- Uploading, posting, sharing, or linking to CSAM or any sexualised content involving minors.
- Grooming, flirting with, or attempting to sexually exploit a minor, on or off the platform.
- Requesting or sending nude or sexual images where a minor is, or could reasonably be, involved.
- Impersonating a minor or misrepresenting your age in order to engage in sexual or romantic activity.
- Any other behaviour that could reasonably be seen as sexualising or exploiting a child.
Accounts involved in any of the above may be immediately suspended or permanently banned, and we may report the behaviour to law enforcement or child-protection organisations where appropriate.
3. Prevention, moderation and enforcement
To reduce the risk of CSAE/CSAM on our platform, we may:
- Require users to confirm that they are 18+ only when registering and during account reviews.
- Use a combination of automated tools and human review to detect content that may involve minors or sexual exploitation.
- Review user-generated content (including photos, profile text and, where permitted by law and our privacy policy, reported messages) when it is flagged or reported for child-safety concerns.
- Remove content and restrict, suspend, or permanently ban accounts that violate this policy or our Terms & Conditions.
4. Reporting child safety concerns
We provide mechanisms for users to report concerns directly to us, including:
- In-app reporting or feedback tools (where available), and
- Emailing us at contact@genieconnections.com.
If you see anything on Genie Connections that you believe involves CSAE, CSAM, or any child at risk:
- Do not download or redistribute the material.
- Use our in-app reporting tools where possible.
- Email us with as much detail as you can safely provide (usernames, links, dates/times, and screenshots where lawful to share).
5. Our response and cooperation with authorities
When we receive a report or otherwise become aware of potential CSAE/CSAM, we will:
- Act promptly to review and, where appropriate, remove the content from our services.
- Suspend or terminate accounts where we believe the user is involved in CSAE/CSAM or poses a risk to children.
- Report confirmed CSAM to the relevant authority in line with applicable laws (for example, the appropriate national child-protection organisation or law-enforcement agency).
- Cooperate with law-enforcement and child-protection agencies as required by law.
6. Legal compliance
We are committed to complying with child-protection and online-safety laws in the jurisdictions in which we operate, and with app-store requirements, including the Google Play child-safety standards.
We may update this policy from time to time to reflect changes in our practices, legal requirements, or platform rules.
7. Child safety point of contact
For regulators, app stores (including Google Play), and child-protection organisations, our dedicated point of contact is:
Child Safety Contact – Genie Dating App Ltd
Email: contact@genieconnections.com
Address: Aegon House, 13 Lanark Square, London E14 9QD, United Kingdom